Frequently Asked Questions

Users create a game profile to easily record referee stats during live games. The app automatically generates real-time game stats to view and analyze so you can improve your performance and track progress.

A network connection is needed for full app functionality but you can create new games and track plays without it. A network connection is required to submit games, track referee game invite status, receive RefMetrix Stats, and see full updates and notifications.

No, you can only share your RefMetrix Stats with other RefMetrix users.

Select the RefMetrix Stats you want to share from your “game logs” then tap on the “game card” and select “Share”. You’ll then be prompted to enter the email address, name, or Metrix ID of the RefMetrix member with whom you want to share the Stats.

Yes. Your Metrix ID allows you to access your account from multiple devices (e.g. smartphone and tablet).

If all game invites have been responded to, you will receive your RefMetrix Stats immediately once the game has been submitted. If game invites are outstanding or the game has yet to be submitted, you will receive your RefMetrix Stats within 36 hours of game completion.

A “game invite” informs a referee that an observer will be viewing their game and who that observer will be.

After viewing the game and/or reviewing the play-by-play, tap “End game/Generate RefMetrix Stats” to generate your RefMetrix Stats.

Yes, but only if the game has not yet been submitted. Once a game is submitted it cannot be deleted.

Yes, referees can be changed after a game invite has been sent.

Yes, play information is easily editable from the “Play-by-Play” screen.

Yes, just tap “save to edit” from the game screen.

A navigation modal will appear after you tap and hold the scorers table or team benches for 2 seconds.